This mobile application and/or web site is not intended for any individual who is not of legal employment age in the jurisdiction in which they reside and is, in no respect, intended for any individual under the age of 13. Franklin Electric does not knowingly solicit or receive any information from children.
Mobile Application Access
The mobile application may require access to the camera on the smart device in order to scan the Quick Response (QR) code on the product to collect information about the product. The information collected allows the smart device to connect to the product and display the correct information to the user. The QR code image is neither stored nor transmitted.
Collection and Use of Personal Data (Web Sites/Mobile Applications)
The term "personal data" includes any information that could be used to identify you, including your name, address, and email address. In general, we collect your personal data in order to administer the site and to update your contact information with Franklin Electric. For certain mobile applications, we collect your personal data in order to register your device and activate your account.
Franklin Electric may receive information about you from other sources, including third-party providers or federal, state, or international regulators. To the extent required by law, such information will be kept confidential. We may also collect aggregate data, not including any personal data, about visitors and users on our web sites and may disclose such aggregate data to our service providers, partners, or other third parties for marketing or promotional purposes.
Except as otherwise provided herein, Franklin Electric will treat the information you provide as confidential and will not share such information with any third party without your consent, except: to comply with applicable law, for example to comply with a search warrant, subpoena, or court order; to enforce any agreement we might have with you, or to protect our rights, property, or safety, or that of others; with our service providers or vendors, as needed to perform services or functions on our behalf, and who are contractually obligated to protect your personal data consistent with this Privacy Notice; or through any member directory that may be accessible through our web sites. Franklin Electric does not sell or rent the information collected through our web sites for any purpose.
In certain circumstances, Franklin Electric may disclose your personal data to other third parties for the direct marketing purposes of such third parties. You will be notified of these circumstances at the point of collection of your personal data.
We may provide you with an "opt in" or "opt-out" mechanism depending on where you are located. An "opt-in" mechanism will provide you the opportunity to positively indicate that you would like or do not object to our sending you such further communications and we will not send you any unless you have "opted-in". An "opt-out" mechanism will provide you the opportunity to indicate that you do not want us to send you such further communications, and if you "opt-out" we will not send you any. Either way, opting-in or opting-out will be up to you and, in addition, if you do not want us to use your personal information for a particular purpose or disclose it to a third party, you may "opt out" at any time by contacting us as provided below.
We may also disclose your personal data to a third party as part of a sale or transfer of all or a portion of the assets of Franklin Electric. Any third party to whom Franklin Electric sells or transfers assets will have the right to continue to use your personal data in the manner described in this Privacy Notice.
To enhance your experience on our web sites, Franklin Electric may use "cookies." A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your smart device or computer so that the website can recognize you when you revisit and remember certain information about you. This can include which pages you have visited, choices you have made from menus, any specific information you have entered into forms and the time and date of your visit.
There are two main types of cookies:
In addition to session cookies and persistent cookies, there may be other cookies which are set by websites which you have chosen to visit, such as any of our web sites, in order to provide us or third parties with information.
Cookies save you time as they help us to remember who you are and they help us to be more efficient. We can learn about what content is important to you and what is not. We can revise or remove web pages that are not of interest and focus our energies on content you want.
The cookies used on our web sites include:
Security and Retention of Data (Web Sites/Mobile Applications)
Franklin Electric maintains administrative, technical, and physical safeguards to protect your personal data. We review and update our security practices periodically and as required by applicable laws or regulations.
Franklin Electric will retain your personal data while your account is in existence and as needed to provide you with any services. We may retain your personal data after you close your account if such retention is reasonably necessary to comply with any legal obligations, meet any regulatory requirements, resolve any disputes or litigation, or as otherwise needed to enforce this Privacy Notice and prevent fraud and abuse. If requested by a law enforcement authority, we may also retain your personal data for a period of time. Your personal data that you may have shared with others on our web sites, or that may have been disclosed to any user on our web sites, may remain visible or accessible even after you have deleted such data or closed your account.
Disclaimer of Liability
Franklin Electric does not approve or certify the accuracy of any information provided by any user of or visitor to our web sites. You are responsible for maintaining the accuracy of your personal data. Franklin Electric expressly disclaims any liability for damages of any kind arising out of your use of, or reliance on, our web sites or any information included or accessed therein.
Our web sites may contain links to third party websites for your convenience and information. Franklin Electric is not responsible for any third party websites that may be linked to or accessed through our web sites. We are not responsible for the privacy practices of such sites and we disclaim any liability for damages of any kind arising from any misuse of your personal data by such websites. We encourage you to review the privacy statements of any websites you may visit.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your personal data) if we intend to use your personal data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your personal data. You can also exercise the right at any time by contacting us using one of the methods set below.